Privacy Policy

Privacy Statement of SoundOff Signal

18 September 2023

SoundOff Signal (“we,” “us,” “our”) is committed to respecting the privacy of our customers and users. This privacy statement applies to https://soundoffsignal.eu. This privacy statement does not apply to all SoundOff Signal sites.

During the processing of personal data SoundOff Signal works conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation. This means we:

  • clearly specify our purposes before we process personal data, by using this privacy statement;

  • limit our collection of personal data to only the personal data needed for legitimate purposes;

  • first ask for explicit permission to process your personal data in cases where your permission is required;

  • take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;

  • respect your right to access, correct or delete your personal data held by us.

SoundOff Signal is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our website soundoffsignal.eu.

If you have any questions regarding the processing of personal data, you can find the contact details of SoundOff Signal at the end of this privacy statement.

Contact form
You can use our contact form to ask questions or make any request.

For this purpose, we use your name and address details, phone number and email address. We have a legitimate interest in doing this. We store this information until we are sure that you are satisfied with our response. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.

Providing to Third Parties
We collaborate with other organisations, that may receive your personal data.

Sending newsletters
We have a newsletter to inform those interested on news, tips and information about our products and services. Your e-mail address is added to the list of subscribers, only with your permission.

For this purpose, we use your email address, phone number and name and address details. We have a legitimate interest in doing this. We store this information until you cancel your subscription.

You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.

Providing to Third Parties
We collaborate with other organisations, that may receive your personal data.

Access to portal
Within our portal, you can access a management environment where you can set, specify and change settings. We will keep track of your activities for proof.

For this purpose, we use your name and address details, email address, payment details and phone number. We need this data because of our agreement with you. We store this information until our services to you have ended.

Providing to Third Parties
We collaborate with other organisations, that may receive your personal data.

Promotion
Other than the advertisements on the website, we can inform you about new products or services:

  • by e-mail;

  • via social media.

You can object at all times against this promotional communication. Every e-mail contains a cancellation link. On social media, you can block us or use the cancellation option. Further, you can inform us through the portal.

Providing data to third parties
Except for the parties necessary to deliver the above-mentioned services, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime).

Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.

Statistics
We keep statistics on the use of our website.

Google Analytics
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We did not accept the data processing agreement from Google. We do allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.

Security
We take security measures to reduce misuse of and unauthorized access to personal data. We take responsibility in the security of your personal data. We renew our security measures to ensure safe storage of personal data and keep track what might go wrong.

Changes to this privacy statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.

Inspection and modification of your data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following rights:

  • Right of access: you have the right to see what kind of personal data we processed about you;

  • Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong;

  • Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing;

  • Right to be forgotten: you can file a request with us to remove any personal data we have processed of you;

  • Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;

  • Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data.

If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.

We will usually respond to your request within one month. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.

Complaints
If you want to file a complaint about our use of personal data, please send an e-mail with the details of your complaint to sosmarketing@soundoffsignal.com. We will look into and respond to any complaint we receive.

If you think that we are not helping you in the right way, you have the right to file a complaint at the authority.

Contact details
SoundOff Signal
3900 Central Parkway, Hudsonville
49426 USA
sosmarketing@soundoffsignal.com
18003387337